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Share My Voice Privacy Statement
Share My Voice
This website is intended to be used as a portal for members of Share My Voice. Panel members can view and, if necessary, update their personal data here. In addition, the results of the surveys are published on the portal.
Share My Voice and this portal are managed by I&O Research, a fully accredited research agency. The periodic surveys are also carried out by I&O Research, on behalf of Het Kenniscentrum Arbeidsmigranten. Het Kenniscentrum Arbeidsmigranten has established this panel of its own initiative, in order to obtain objective, independent and first-hand information about the attitude, behaviour and experiences of migrant workers. The panel is used for surveys carried out at the instruction of Het Kenniscentrum Arbeidsmigranten and may also be made available for research projects initiated by third parties such as government authorities, employers and industry associations.
This website and its contents have been compiled with the greatest possible care. In the unlikely event that the information on the website is found to be incomplete or inaccurate, I&O Research cannot be held liable.
Your participation in Share My Voice is entirely voluntary and without obligation. You decide personally whether you wish to participate or not. You can view the personal information registered about you and, if necessary, update it. Furthermore, you can deregister at any time if you no longer wish to participate in the surveys. The content of the website may not be used for commercial purposes or made available to third parties.
I&O Research
I&O Research works in strict accordance with the relevant Dutch and European legislation and complies with the requirements of the General Data Protection Regulation in respect of protecting and processing personal data. I&O Research is a member of the Dutch Expertise Centre for Market Information, Research and Analysis (MOA), the Dutch Policy Research Association (VBO) and is one of the accredited organisations listed by the Research Quality Label Group (RKG). We subscribe to the international ESOMAR code for research agencies and the Code of Conduct for Research & Statistics (Gedragscode voor Onderzoek & Statistiek) in force in the research sector in the Netherlands. I&O Research has achieved certification in accordance with a number of (international) ISO standards, specifically: - ISO 9001 (Quality management system) - ISO 20252 (Market, opinion and social research, including appendix A, the standard for access panels) - ISO 27001 (Data security)
Contact
If you have any questions about personal data, please contact I&O Research, which is responsible for Share My Voice.
I&O Research
I&O Research has appointed two Data Protection Officers. These employees are responsible for privacy within our organisation. Mr Daan Breukel and Ms Ester Hilhorst are our Data Protection Officers. They can be reached via kwaliteit@ioresearch.nl for all your questions and requests regarding privacy and data protection in relation to Share My Voice.
If you have any questions about emails you have received and ongoing surveys, please contact the Share My Voice helpdesk via helpdesk@ioresearch.nl.
Personal data
I&O Research processes personal data you provide to us in order to participate in Share My Voice. All your personal data will be treated carefully and confidentially by I&O Research. A summary of the personal data that we process is included below: - Post code for your residential address (four digits, two letters) in the Netherlands - Gender - Year of birth - Educational qualifications - Type of profession - Sector in which you work - Languages you speak - Marital status - Household composition - Income - Email address - Reason to work in the Netherlands - Duration of stay - Country of origin The personal data will be used to invite you to participate in relevant surveys and for the purpose of analysing individual surveys. We process your answers to the questions asked in these surveys to determine the opinion of all panel members or a respondent subgroup. We present anonymised results in such a way that the individual answers in our reports can never be traced back to a specific person.
Special and/or sensitive personal data
Household income is not seen as special personal data under the law; however, it can be considered sensitive. This information is mainly used in surveys that investigate financial strength, purchasing behaviour and the use of (public) facilities. We wish to emphasise that you are not obliged to provide these items of special and/or sensitive data. You can indicate this by selecting the ‘I would rather not say’ option. All your personal data (including these items of special and sensitive personal data) will be treated as strictly confidential and will only be used for research purposes. The personal data will exclusively be used for statistical analyses that compare different groups (e.g. based on regions or age groups). So this data will never be analysed at a personal level. The panel aims explicitly not to collect information about website visitors who are younger than 16 years old. However, we are unable to determine whether a website visitor is over the age of 16. We therefore encourage parents to involve themselves in their children’s online activities in order to prevent collection of their data without parental consent. If you believe that we have collected a minor's personal data without parental consent, please contact I&O Research and we will delete that information.
Sharing personal data with third parties
I&O Research will never share your data with third parties. An exception may apply if required for carrying out the research. In that case, your data will only be shared if you give your explicit consent.
Technical aids
The software includes security features for ensuring that information cannot be erased, misused or altered without your consent. Only authorised employees have access to your data, for the sole purpose of analysis and quality control.
Share My Voice does not use automated processing to make decisions about matters that might have (significant) personal consequences. These are decisions that are taken by computer programs or systems without the involvement of a human being (e.g. an employee of I&O Research)..
The following computer programs or systems are used for panel management and conducting surveys:
• Jambo software (https://www.jambo-software.nl): the panel management system in which your personal data is stored and managed.
• UNICOM Intelligence (https://teamblue.unicomsi.com/products/unicom-intelligence): the software used to host online questionnaires.
I&O Research is responsible for technical management of both these software packages.
Cookies
Analysis software
We do not use analytics software to track how members and visitors use our service.
Security
I&O Research takes protecting your data seriously and acts in an appropriate manner to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you believe that your data is not properly protected, or if there are any indications of misuse, please contact I&O Research.
Communication and retention period
• Portal: Share My Voice features a portal that includes information about Share My Voice, frequently asked questions and a facility for logging in on a personal page.
• Personal page: Registration is mandatory for participating in Share My Voice. A registration procedure has been set up for this. The personal data referred to above is requested during the registration process. You can view and update this data on your personal page at any time. You require a password of your choice to log in to this page. You can create the password during the registration process. We store your data for as long as you are a member of Share My Voice. We will periodically ask whether the information you have provided is still current. You can also deregister on your personal page. Your contact details will be blocked immediately when you do so. The previously mentioned personal data will be retained for up to a further twelve months for research purposes such as non-response and response analysis, and will then permanently erased by us.
• Contact form: You can use the contact form on the website to ask us questions or give us feedback. We will store your questions/feedback until we are sure that you are happy with our response, and then for a further twelve months. This ensures that we can effectively answer any follow-up questions.
• Email: We send you emails to invite you to participate in surveys, remind you of invitations to participate, inform you of the results of the surveys and check whether your personal information is still correct.
Accessing, correcting or erasing data
You have the right to access, correct and erase your personal data. You can do this yourself via your account’s personal settings. You are also entitled to retract your consent for data processing or object to processing of your personal data by I&O Research, and you have a right to data portability. This means that you can request us to send your personal data that we store in our system to you in a computer file or to another organisation specified by you.
If you wish to exercise your right to object and/or right to data portability, or if you have any other questions/comments about data processing, please send a detailed request to I&O Research.
To prove that the request for access does in fact originate from you, please send a copy of your ID with your request. Completely obscure your passport photo, the MRZ (machine-readable zone, i.e. the line of numbers at the bottom of the passport), your passport number and citizen service number (burgerservicenummer/BSN) on this copy with a black marker pen or similar. This is to protect your privacy. I&O Research will respond to your request as quickly as possible, within four weeks at the latest.
If you feel that we do not handle your data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so using this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Changes to this privacy statement
Changes to our working procedures may affect this privacy statement. If it is updated at any time, we will inform you accordingly. This privacy statement was last amended on 23 October 2020.